Revolutionize Retail with WhatsApp Commerce
Transform your retail business with intelligent WhatsApp automation. Drive sales, enhance customer support, and create personalized shopping experiences that convert browsers into loyal customers.
Why Leading Retailers Choose Social Commerz
Deliver exceptional shopping experiences that drive growth
Increase Sales by 40%
Personalized product recommendations and instant support drive higher conversion rates.
Reduce Support Costs
Automated responses handle 80% of common queries, freeing your team for complex issues.
24/7 Customer Engagement
Always-on chatbots provide instant assistance and product information around the clock.
Retail-Focused Features
Purpose-built tools for modern retail businesses
Smart Product Catalog
Showcase products with rich media, pricing, and instant purchase options directly in WhatsApp.
Abandoned Cart Recovery
Automatically follow up with customers who abandoned their carts with personalized offers.
Customer Segmentation
Target customers with personalized campaigns based on purchase history and preferences.
Retail Use Cases
See how retailers are transforming customer experiences
Order Management
Allow customers to place orders, track shipments, and manage returns directly through WhatsApp.
- Real-time order tracking
- Easy returns & exchanges
- Delivery notifications
Personal Shopping Assistant
AI-powered recommendations based on customer preferences, purchase history, and trends.
- Style recommendations
- Size & fit guidance
- Personalized offers
Instant Customer Support
Provide immediate assistance for product queries, sizing, availability, and technical support.
- Product information
- Live agent handoff
- Multi-language support
FashionHub increased sales by 65% with WhatsApp automation
Leading fashion retailer transformed their customer experience and achieved remarkable growth using Social Commerz WhatsApp solutions.
Ready to Transform Your Retail Business?
Join leading retailers already using Social Commerz to drive sales and enhance customer experiences on WhatsApp.