Social Commerz ("us", "we", or "our") owns and operates the https://www.socialcommerz.com website and provides digital and bot services through the Social Commerz Platform (collectively referred to as the "Service").
This Privacy Notice explains how and why we collect, use, and protect personal data in the course of our business operations. It applies both to data shared with us directly by individuals and to data provided by partner organisations.
We are committed to safeguarding your personal information and ensuring that it is processed fairly, lawfully, and transparently. If you have any questions about this Privacy Notice, you may contact our Data Protection Officer at any time.
By using our Service, you consent to the collection and processing of your information in accordance with this Privacy Notice. Unless otherwise specified, the terms used here carry the same meaning as in our Terms and Conditions.
Security of Personal Data
At Social Commerz, we take the security of your personal data seriously. We maintain strict policies, procedures, and staff training to ensure data protection, confidentiality, and information security. These safeguards are continuously reviewed and updated to remain effective against evolving risks.
Information Collection and Use
To deliver and improve our Service, Social Commerz may collect certain personally identifiable information from you, which may include:
- Email address
- First and last name
- Phone number
- Address, State, Province, ZIP/Postal code, City
- Cookies and Usage Data
We may also gather information about how the Service is accessed and used (“Usage Data”). This can include details such as your device’s IP address, browser type and version, the pages you visit, the date and time of your activity, the time spent on pages, and other diagnostic data that help us improve performance and user experience.
Tracking & Cookies Data
Social Commerz uses cookies and similar tracking technologies to monitor activity on our Service and to store certain information. Cookies are small data files that may include a unique anonymous identifier.
You can configure your browser to refuse all cookies or notify you when a cookie is being sent. Please note, however, that some parts of the Service may not function properly if you choose to disable cookies.
Examples of Cookies We Use
- Session Cookies: help us operate our Service effectively.
- Preference Cookies: store your settings and preferences for a better user experience.
- Security Cookies: used to protect your account and data.
Provision of Personal Data to Third Parties
We only share personal data with third parties where it is legally permitted and necessary. We never sell or disclose personal data to third parties for marketing purposes. Whenever personal data is transferred, we implement strict contractual and technical safeguards to ensure its protection.
Personal data may be shared with:
- Trusted service providers who support our operations, such as IT providers, cloud hosting platforms, and analytics services.
- Professional advisers, auditors, or regulatory authorities, where disclosure is required by law.
- Law enforcement agencies or government bodies when legally obligated to do so.
International Transfer of Personal Data
Your personal data may be transferred to, and maintained on, servers or computers located outside of your country, state, or jurisdiction, where data protection laws may differ from those in your region. By providing your information, you consent to these transfers, provided that appropriate safeguards are implemented to protect your data in accordance with this Privacy Notice.
Your Rights
You have certain rights regarding your personal data. These include the right to access, correct, or delete your information, as well as the rights to data portability, to restrict processing, and to object to how your data is used. Where we rely on your consent for processing, you may withdraw it at any time by contacting our Data Protection Officer.
Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by applicable law. Our retention policy ensures compliance with legal and business obligations.
Links to Other Sites
Our Service may include links to third-party websites that are not operated by Social Commerz. We are not responsible for the content, privacy practices, or policies of these third parties and encourage you to review their privacy notices independently.
Children's Privacy
Our Service is not intended for children under 18. We do not knowingly collect personal data from minors. If we discover that such data has been collected, we take steps to remove it promptly.
Information Security
We employ encryption, firewalls, and access controls to protect personal data. While we strive to maintain security, no system can guarantee absolute protection of information during transmission or storage.
Your California Privacy Rights
Social Commerz does not sell your personal information. If you are a California resident, you may request access, correction, or deletion of your data by contacting us directly.
Changes to This Privacy Policy
We may update this Privacy Notice from time to time. All changes become effective immediately upon posting on this page. We encourage you to review this notice periodically for updates.
Contact Us
If you have any questions about Social Commerz’s privacy policy or the personal data we hold, please contact us .